Website 24/7 Maintenance Support

Ensure the optimum functioning of your website, 365 days, 24×7

Even the best quality websites, built with a lot careful planning and forethought and by adhering to the best practices of the web development are prone to errors. Moreover, in order to ensure that your website performance doesn’t falter, you will need to keep updating it with the latest software application, images, content and anything and everything else that will help your website continue to make the right impression in the minds of its target audience.

As can be imagined, the business of website maintenance and support needs to be handled by expert hands, like those of Grand Hills Technologies. Whether you area small, medium or enterprise level business, we understand websites like nobody else, and can offer you the kind of maintenance and support you need for a reliable web presence.

Why Choose Us?

Competitively priced services that cover a range of maintenance and support aspects.

Expertise and experience in delivering quality support services with proper results.

Quick response for any support needs. We max take less than 4 hours to answer.

Ensures your website is always available to your clients 365 days a year, 24×7.

Website Maintenance and support services at reliable monthly cost with proper reporting.

We keep your website updated, allowing you to focus your time and attention on other revenue generation activities.

Reliable and affordable web maintenance and support services

software or features to your site. More importantly, you can also ensure that your website’s functionality, if affected, will be resolved in quick time. Any website downtime, will affect your overheads.

Grand Hills Technologies with its expertise in web development and experience of handling complex client projects successfully is best placed to offer you affordable, yet comprehensive website maintenance and support services.

Terms & conditions

  • Grand Hills Technologies will determine if service can be provided after website has been assessed for suitability.
  • Service does not include debugging of website errors unless specifically included.
  • Access to website files, control panel and database is required in order to perform these services.
  • Service does not include the addition of new functionality or changes to the way the website works.
  • Layout reviews are only meant to update visual state of website (header, footer, colours and font changes) and includes one draft per review.
  • All data must be provided in digital format. All images must be provided in either JPG, GIF or PNG format.
  • Service does not include Social Engine Optimazation services and review
  • Service does not include mass imports of data. This can be addressed under a separate service contract.
  • Package service hours can only be used during its current period and do not roll over to later periods.
  • Additional hours can be acquired at additional cost or through upgrades to higher level service packages or to custom packages.

Support & Maintenance packages

Below is a list of Monthly Website Packages fro you to choose from, these vary from simple monthly maintenance and support to weekly reports and site debugging.

START UP PACKAGE

$ 150 / m
  • Monthly Backups
  • Monthly Security reports
  • Annual Website updates
  • One hours of website debugging per month.
  • Annual layout review (header, footer, colours and          font changes only)
  • Two hours of text and image changes per month

Suitable for small size business

INTERMEDIATE PACKAGE

$ 250 / m
  • Weekly Backups
  • Weekly Security reports
  • 6 months Website updates
  • Three hours of website debugging per month.
  • One annual layout review (header, footer,menus,          colours and font changes only)
  • Four hours of text and image changes per month

Suitable for Medium size business

ADVANCE PACKAGE

$ 400 / m
  • Daily Backups
  • Daily Security reports
  • Monthly Website updates
  • Ten hours of website debugging per month.
  • Six month layout review (Entire website)
  • Ten hours of text and image changes per month

Suitable for corporate business

Pay As You Go

If you think that you will not make many changes to your website regularly, we can provide maintenance services on an hourly basis.

$30/hr – 1 hour Minimum charge